NEW DELHI: Railway minister Suresh Prabhu said on Thursday that the interests of the passengers will be of foremost importance to the government.
Here are 25 passenger friendly announcements made in the Rail Budget:
* No increase in railway passenger fares
* A mobile application to address complaints of people
* 'Operation 5 minutes' to ensure that a passenger travelling unreserved can purchase a ticket within 5 minutes
* SMS alert services for passengers to inform them about arrival and departure of trains
* Modern facilities for disabled citizens, senior citizens, patients through IRCTC
* 24 to 26 coaches in certain identified trains, more general class coaches, ladders to be replaced
* In 400 stations Wi-Fi facility will be provided
* All India 24 X 7 helpline 138 from March 1; Toll free No.182 - for security complaints
* Introduction of integrated ticketing will be done, a defence travel system has been developed to make travel easier
* Replacement of 17,000 more toilets with bio-toilets to be undertaken this year
* Surveillance cameras on select mainline and ladies compartments to be installed
* Cleanliness in railways highest priority under 'Swachh Rail Swachh Bharat'
* Travel between Delhi-Mumbai and Delhi-Kolkata to be an overnight journey
* ISRO to be involved, 3,438 level crossings to be eliminated
* Paperless ticketing, hand-held device for TTEs to be introduced
* All newly-manufactured coaches to be braille-enabled
* Online booking for wheel chairs to be enabled
* The facility of self-operated lockers would also gradually be made available at stations
* Collaboration with NIFT and NID for better bed rolls, inner coach designs
* Rs 120 crore provided for lifts and escalators to facilitate movement of passengers and goods
* To expand water vending machines to most railway stations to ensure availability of clean drinking water at very low cost to people
* Middle bay of coaches will be reserved for women and senior citizens for reasons of safety
* TTEs would be instructed to help senior citizens, pregnant women and differently-abled people in obtaining lower berths
* Toilets at stations need improvement; 650 additional toilets to be created in addition to 120 last year
* New department to keep stations clean
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